Booking & Appointment Policy

Please read the following information carefully before making your booking.

Booking Fee & Deposit

All booking fees are strictly non-refundable. Please ensure you are 100% certain that you can attend your appointment before confirming your reservation.

To secure your appointment, an $80 deposit is required when booking online. The remaining balance must be paid in-store on the day of your appointment.

Payment Methods

We are currently unable to accept Afterpay, PayPal, or Zip Pay for online bookings. This decision is due to previous refund and cancellation requests after appointment times had been reserved.

These payment methods are still accepted in-store on the day of your appointment.

All online bookings must be made using a valid debit or credit card.

Thank you for your understanding and cooperation.

Service Pricing

Prices include extensions.

The final price may vary depending on your natural hair thickness, length, condition, braid size, and the time required to complete the service. Clients with very thick hair may require additional charges.

Sydney Pricing

• Box Braids / Triangle Braids – Braid Length: From $480

• Box Braids / Triangle Braids – Waist Length: From $580

• Hip Length: From $600

Melbourne Pricing

• Box Braids / Triangle Braids – Braid Length: From $400

• Box Braids / Triangle Braids – Waist Length: From $500

• Hip Length: From $550

Hair Preparation

If your hair has an Afro-kinky texture, please ensure it is straightened before your appointment to avoid additional charges.

Additional preparation fees may apply if extra work is required before the service.

Salon Policy

Due to limited space in our salons, companions are not permitted during appointments. We kindly ask that clients attend their appointments alone to ensure a comfortable and efficient experience for everyone.

No-Show & Late Arrival Policy

Please arrive on time for your appointment.

If you fail to attend your appointment without notice or arrive late:

• Your deposit will be forfeited.

• You may be restricted from making future bookings with us.

Thank you for your understanding and cooperation. We look forward to creating your desired style.